With over 12 years of professional IT experience and an MBA specializing in Information Technology, Nicholas Ciotti has dedicated his career to solving complex technical challenges and empowering users to harness the full potential of their technology. His journey in the IT industry has given him a deep understanding of systems, networks, and software, enabling Direct Tech Support to deliver innovative solutions and comprehensive support.

At Direct Tech Support, our mission is clear: to provide personalized, professional technical assistance that goes beyond troubleshooting. We believe in educating users, helping them understand their tools, and enabling them to use technology confidently and effectively.

Whether it’s resolving persistent technical issues, optimizing workflows, or guiding clients through the ever-evolving tech landscape, we strive to create a supportive environment where businesses and individuals can thrive with reliable, user-friendly solutions. Our goal is simple: to make technology work for you—not against you.