SIMPLIFYING TECHNOLOGY, EMPOWERING YOU.
IT SUPPORT
Expert troubleshooting and ongoing support for hardware and software issues, delivered remotely or on-site for your convenience.
SOFTWARE INSTALLATION
& MANAGEMENT
Seamless installation, updates, and management of business applications to keep operations running smoothly.
DATA RECOVERY
& BACKUP
Secure data backup solutions to prevent loss, coupled with disaster recovery plans to ensure your business stays resilient.
CONSULTATION
& STRATEGY
Strategic IT advice tailored to your business goals, including technology updates and new system implementations.
EMPLOYEE TRAINING
Hands-on training sessions to empower your team to use new technology and software effectively and confidently.
IT POLICY DEVELOPMENT
Custom policies and procedures to ensure security, compliance, and efficient IT usage across your organization.
PRICING THAT FITS YOUR BUSINESS
Flexible plans, tailored solutions
Your IT Partner
Nicholas Ciotti
With over 12 years of professional IT experience and an MBA specializing in Information Technology, Nicholas Ciotti has dedicated his career to solving complex technical challenges and empowering users to harness the full potential of their technology. His journey in the IT industry has given him a deep understanding of systems, networks, and software, enabling Direct Tech Support to deliver innovative solutions and comprehensive support.
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At Direct Tech Support, our mission is clear: to provide personalized, professional technical assistance that goes beyond troubleshooting. We believe in educating users, helping them understand their tools, and enabling them to use technology confidently and effectively.
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Whether it’s resolving persistent technical issues, optimizing workflows, or guiding clients through the ever-evolving tech landscape, we strive to create a supportive environment where businesses and individuals can thrive with reliable, user-friendly solutions. Our goal is simple: to make technology work for you—not against you.
Get in Touch
Nicholas Ciotti
Founder & Owner
Haverhill, MA
860-951-8677
Direct Tech Support LLC specializes in providing reliable IT solutions tailored to small businesses. Services include IT support, data backup and recovery, employee training, software installation and management, consultation and strategy, and IT policy development. The company supports clients nationwide remotely and locally in the Greater Boston area.